Frequently asked questions

We provide 24/7 cybersecurity and system management to protect your devices from threats — no IT team required.

It depends on your plan. Core includes 24/7 monitoring, alerts, and 8-hour SLA. Pro adds faster 1-hour response, patching, and troubleshooting. Premium gives enterprise-grade 24/7 SOC with a 30-minute critical SLA.

We use advanced encryption, multi-layered defenses, and continuous monitoring to keep your data safe from unauthorized access and cyber threats.

Our headquarters is in Finland, serving customers across Europe and worldwide with trusted expertise.

We combine human experts with AI-powered tools, flexible monthly plans, and enterprise-grade protection — built for businesses of all sizes.

Yes. You can start with Core and add Pro or Premium features anytime to fit your business needs.

Yes, but it’s quick and simple. After sign-up, you’ll get a secure download link — install once, and we handle the rest.

Not at all. Most users are protected within minutes. Our guided onboarding makes setup easy, even with zero technical background.

We go beyond antivirus. Guards Dome combines proactive monitoring, patching, ransomware detection, and real-time human + AI response — far beyond what traditional antivirus can do.

Core protection starts at just €24.90 per device/month. You can upgrade anytime with Pro or Premium add-ons — pay only for what you need, no hidden fees.

Yes. All subscriptions are monthly with no lock-in. You can upgrade, downgrade, or cancel anytime directly through your customer portal.

Security experts backed by AI. Our team combines human experience with intelligent tools, monitoring and responding 24/7 from trusted Security Operations Centers.

We act immediately. Depending on your plan, you’ll either be alerted, or our experts will remediate the threat and guide you through next steps — even in the middle of the night.

Yes. Guards Dome was built for businesses of all sizes, from freelancers to growing companies. You get enterprise-grade security without the complexity or cost of a full IT team.

You’ll receive reports and real-time alerts. From your dashboard to email updates, you’ll always know your devices are protected — with visible proof of patching, monitoring, and threat response.

Yes. Guards Dome follows strict EU standards, including GDPR and NIS2 compliance. We use advanced encryption, secure data centers, and certified providers. Your data is never sold or shared, and our 24/7 monitoring ensures continuous protection of your systems and information.